What if I need tech support?

We provide a 24 hour emergency support number local rate (0845), should you need a reboot you can call up anytime and have a tech attend to your server. We do not provide managed services, so it is down to you to ensure your server is patched up to date. If you require hardware alterations you can either come to the datacenter your self or we can have a tech work on your server.

Other Frequently Asked Questions:

What is Colocation?
What is the difference between colo and dedicated servers?
Can I use a desktop server?
How can I manage my server remotely?
What if the server has an error and it cannot be access remotely?
What if I need to reboot the server?
What if I need tech support?
What if I need the OS installing?
How fast is the setup time?
How is bandwidth measured?
How many IP Addresses do I get?
What is the datacenter like?
What about Windows licensing?
What about server control panels?
Do you provide bandwidth graphs?
Do you provide server monitoring?
Do you provide a control panel?
What is your network uptime like?