Do you monitor the servers?
All clients get 2 free service monitors per server. Our monitor will check every 5 minutes that both those services are running; should one fail you will receive a SMS (text message) notification to your mobile phone. Note this is per server in your rackspace space - not per client, so if you have 10 servers you receive 20 FREE service checks every 5 minutes!
Other Frequently Asked Questions:
What is Colocation?
What is the difference between colo and dedicated servers?
Can I use a desktop server?
How can I manage my server remotely?
What if the server has an error and it cannot be access remotely?
What if I need to reboot the server?
What if I need tech support?
What if I need the OS installing?
How fast is the setup time?
How is bandwidth measured?
How many IP Addresses do I get?
What is the datacenter like?
What about Windows licensing?
What about server control panels?
Do you provide bandwidth graphs?
Do you provide server monitoring?
Do you provide a control panel?
What is your network uptime like?
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